Settings
Configure your FixFlow agent and business rules
Business Information
The region the agent will accept jobs from
Operating Hours
Supported Brands
The boiler brands your engineers work on
Job Types & Pricing
Configure pricing ranges for each job type
| Job Type | Base £ | Floor £ | Med Min | Med Max | Low Min | Low Max | Parts? | Parts £ | Escalate? |
|---|---|---|---|---|---|---|---|---|---|
| Boiler Repressurise | |||||||||
| Boiler Minor Repair | |||||||||
| Boiler Service | |||||||||
| Boiler Replacement | |||||||||
| Emergency Plumbing | |||||||||
| Pipe Repair |
Urgency Multipliers
ULEZ Surcharges
Added to quotes for jobs within ULEZ zones
Zone 1–2 and inner boroughs
Zone 3–6 and outer boroughs
Authority Thresholds
Controls when the agent auto-confirms, pauses for review, or hard-blocks
Agent confirms quotes under this amount without review
Agent blocks and escalates quotes above this amount
Lower bound of the manual review range
Discount Rules
How many back-and-forth rounds before final offer
Allow agent to match competitor prices
Value Propositions
Talking points the agent uses during price negotiation
Safety Configuration
Gas smell detection and emergency protocol settings
Displayed to customers when a gas smell is detected
Sent immediately when a gas safety keyword is detected
Messages containing these phrases trigger the hard stop